RASCI Training Programs

Retailer Association Skill Council of India(RASCI)

We take this opportunity to present to you the GOLDEN OPPORTUNITY for the YOUTH OF INDIA.

Retailing in India is one of the main pillars of its economy and it accounts for 14 to 15 % of it’s GDP and keeps growing considering the "Demographic Dividend" with 1.2 Billion people and estimated revenue generation of US$ 500 Billion.

Indian Retail market is emerging from Owner manned small shops to multi level and multi branding convenience stores to Mega Malls.

As of now, India's retail and logistics industry employs 40 million people (3.3% of Indian population). After the inflow of Foreign Direct Investment (FDI) and entering of the retail giants like Wal-Mart, Carrefour, and TESCO, who are in the process of setting up their operations in India. The local players like Future Group, Mahindra Group, Reliance Industries, TATA and Aditya Birla Group have already thrown open the employment opportunities for the professionally trained skilled manpower in Sales/marketing and logistics. The economists forecast that the Indian retail industry will nearly double in Economic value.

Considering the above facts the Government of India under the aegis of National Skill Development Corporation through RASCI (Retailers Association Skill Council of INDIA) are engaging the private players to train the manpower on National Occupational Standards (NOS) for 4 roles created (Store Operations Assistant, Cashier, Trainee Associate, Sales Associate) which accounts for more than 80% of the direct employability in the Indian Retail Sector and has been cleared through the National Skill Development Corporation (NSDC) Qualification Registration Committee (QRC).

RASCI is the only Skill Council in India to have created the NOS ‘by the industry’, ‘for the industry’.

RASCI received 46 industry endorsements against the NSDC criteria of 30 endorsements.

RASCI NOS has been viewed by more than 750 large, medium and small retailers in Public View Mode before being declared National Standard.

We, M/s. Surewin Quality Certification Pvt Ltd - A decade old organization are proud to announce that, we are an affiliated training Partner of RASCI to implement the most prestigious National Skill Certification and Monetary Reward/Pradhan Mantri Kaushal Vikas Yojana(PMKVY) Scheme across INDIA to ensure each and every eligible candidate avails this GOLDEN OPPORTUNITY.

Qualifications Pack – Trainee Associate

REFERENCE ID: RAS / Q0103

Trainee Associate:Individuals in this position interact with customers to understand customer needs and service them by effecting sales of relevant products.

Brief Job Description:Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.

Personal Attributes:The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They would need good interpersonal and listening skills.

Role Description:Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.
NVEQF/NVQF level: Level 3
Minimum Educational Qualifications* 10th Pass
Maximum Educational Qualifications* Not Applicable
Experience: 0-1 Year in similar position (not mandatory)
Course Content:

To display stock to promote sales
To plan and prepare visual merchandising displays
To dress visual merchandising displays
To dismantle and store visual merchandising displays
To prepare products for sale
To promote loyalty schemes to customers
To keep the store secure
To maintain health and safety
To keep the store clean and hygienic
To provide information and advice to customers
To create a positive image of self & organisation in the customers mind
To work effectively in your team

Qualifications Pack – Sales Associate

REFERENCE ID: RAS / Q0104

Sales Associate:Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of business in a retail environment.

Brief Job Description:Individuals in this position interact with customers by giving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continuous improvements in levels of services rendered.

Personal Attributes:The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They need to have excellent product knowledge, interpersonal and listening skills.

Role Description:Individuals in this position interact with customers bygiving specialized service and product demonstrations to maximise business in a retail environment whilst striving for continous improvements in levels of services rendered.

NVEQF/NVQF level: Level 4
Minimum Educational Qualifications* 12th Pass
Maximum Educational Qualifications* Not Applicable
Training:Sales Associate Training
Experience: 0-2 Year in similar position (not mandatory)
Course Content:

To process credit applications for purchases
To help keep the store secure
To help maintain healthy and safety
To demonstrate products to customers
To help customers choose right products
To provide specialist support to customersfacilitating purchases
To maximise sales of goods & services
To provide personalised sales & post-sales service support
To create a positive image of self & organisation in the customers mind
To resolve customer concerns
To organise the delivery of reliable service
To improve customer relationship
To monitor and solve service concerns
To promote continuous improvement in service
To work effectively in your team
To work effectively in your organisation