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Pradhan Mantri Gramin Digital Saksharta Abhiyan(PMGDISHA) Franchise

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Pradhan Mantri Gramin Digital Saksharta Abhiyan is one of the largest digital literacy programmes in the world.

The Union Cabinet chaired by Prime Minister Narendra Modi approved the 'Pradhan Mantri Gramin Digital Saksharta Abhiyan' (PMGDISHA) to extend digital literacy to 6 crore rural households on Wednesday.

The allocated budget for one of the largest digital literacy programmes in the world is Rs 2,351.38 crore. The project is targeted to be completed by March 2019.

The mission is in line with the announcement made by Finance Minister Arun Jaitley in the Union Budget 2016-17.

Under this scheme, 25 lakh candidates will be trained in the Financial Year 2016-17, progressively increasing over the years to 300 lakh candidates in the 2018-19.

To ensure proportionate geographical reach, each of the 250,000 Gram Panchayats would be expected to register an average of 200-300 candidates.

The digitally trained personnel would be able to operate computers and other digital devices like smart phones and tablets, send and receive emails, browse internet, access Government Services, search for information, and undertake cashless transactions.

The scheme would be implemented by the Ministry of Electronics and IT in collaboration with States and Union Territories through designated State Implementing Agencies and District e-Governance Society (DeGS).

As the core focus area of the government is cashless transactions through mobile phones, the project curriculum would place emphasis on Digital Wallets, Mobile Banking, Unified Payments Interface (UPI), Unstructured Supplementary Service Data (USSD) and Aadhaar Enabled Payment System (AEPS).

As per the 71st National Sample Survey Organisation (NSSO) Survey on Education in 2014, only 6% of rural households have a computer. PMGDISHA, which comes under Digital India Programme aims at empowering the rural citizens by providing them access to information, knowledge and skills for operating computers and other digital devices.

PMGDISHA(Pradhan Mantri Gramin Digital Saksharta Abhiyan) is the worlds largest project which has been passed by our great Prime Minister Mr. Narendra Modi on 8. Feb 2017. The monetary amount for this budget is Rs 2,351.38 crore which is going to use under digital literacy by March 2019. This project aims to make 25 crore rural houses digitally literate by the year 2019. The target to train students for the finical year2016-2017 has been taken is 25 lakh and for the year 2017-2018 is to train 275 laks students and in the year 2018-2019 is to train 300 students. For doing this work 250,000 grampanchayats would be register 200-300 candidates.
India is the world's second largest populated country in the world with the largest number of youths. Among the India's population 40% of Indian population is below the line and 25% of them are illiterate. As per a statistic, Internet is usually remain absent in the rural areas. In order to make all this area cable to use Internet this project has been launched. 
This project is going to provide Technical knowledge and digital training to the people from the backward area, to provide quality education in order to create an economical, social and cultural advantage by providing them digital and technological training and create better opportunities for them being employed by companies in India and Abroad at the same time when they became digitally literate the social gap between the rural and developed area will remove. PMGDISHA (Pradhan Mantri Digital Saksharta Abhiyan) has a web of helping hands who work together to provide authorize underprivileged section of the society, to spread the digital empowerment among the rural and the urban communities and panchayat constituencies. To fulfill this mission government has taken the target to educate at least one person from each household and this mission is going to be successful by the prior step government is taking to promote social inclusion by informing and communicating technology. PMGDISHA(Pradhan Mantri Digital Saksharta Abhiyan) has decided a two level training course. In the first level course the training and the skills are going to provide to use digital devices like smart phones and tablets. Students are going to trained to receive emails and to use internet to explore and find information. The duration of the course will be 10-30 days and time will be 20 hourse the eligibility for this course is student must be illiterate or non-IT literate+7th passes. In the second level course students are going to trained to access services by e-governance and other sites the course duration will be 20-60days with the 40 hours of training time. Eligibility for this course will be non-IT+8th passed.
The only requirement for this course is for the anganwadi workers, ASHA workers and ration card dealers they must need an official Id and adhar card and for those families who are below the poverty line they need a BPL Card and Adhar card and for the served categories cast certification and the adhar card is required.

Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA)

The Government has launched the Digital India Programme with an ambitious vision to transform India into a digitally empowered society and knowledge economy. The Programme envisages linking citizens to various e-governance initiatives, involving them in decision making for strengthening public participation and thus enhancing governance accountability. The full potential of Digital India Programme can only be realised if every citizen, regardless of location and social background, is provided with opportunities as well as capabilities to access and leverage digital services/technologies. The universal digital literacy across the country including rural India is an essential element for success of these initiatives. Government had approved two schemes for providing digital literacy to the citizens namely National Digital Literacy Mission (NDLM) and Digital Saksharta Abhiyan (DISHA) which were implemented concurrently by CSC e-Governance Services India Limited, a Special Purpose Vehicle (CSC-SPV) (a public limited company set up under the Companies Act, 1956). The cumulative target of providing digital literacy to 52.5 lakh duly certified beneficiaries under these two schemes was achieved in December 2016, much ahead of the proposed timeline of December 2018. Hon'ble Finance Minister, while presenting the Union Budget 2016-17, has inter-alia announced: 

"We need to derive greater benefit from our demographic advantage. We need to spread digital literacy in rural India. Of the 16.8 crore rural households, as many as 12 crore households do not have computers and are unlikely to have digitally literate persons. We have already approved two Schemes to promote digital literacy: National Digital Literacy Mission and Digital Saksharta Abhiyan. We now plan to launch a new Digital Literacy Mission Scheme for rural India to cover around 6 crore additional households within the next three years. Details of this scheme will be spelt out separately."

The present Scheme has been designed as a follow-up to the above mentioned budgetary announcement of Hon'ble Finance Minister. Digital literacy is a key component of the Government's vision of building an empowered society as envisaged under "Digital India initiative". Spinoff effects of digital literacy especially in the context of rural India would address a number of socio-economic issues. 'Digital Literacy' would bring the benefits of ICT to daily lives of rural population especially in the areas of Healthcare, Livelihood generation and Education. Furthermore, as the thrust of the government is on promoting cashless transactions through mobile phones, the course content would also have emphasis on use of Digital Financial Tools for Electronic Payment System.

Implementation Process

The scheme will be implemented by CSC e-Governance Services India Limited, a Special Purpose Vehicle (SPV) incorporated under the Companies Act 1956, (herein after referred to as 'CSC-SPV'), under the overall supervision of Ministry of Electronics & Information Technology, with active collaboration of all the State Governments and UT Administrations. 
 The duration of the Scheme is upto 31st March, 2019.

MeitY would provide suitable policy support and would monitor the progress of the scheme at the Central level. The CSC-SPV will work in active collaboration with the State Government/UT Administration for smooth implementation of the Scheme in their respective State/UT. District e-Governance Society (DeGS) under the District Magistrate/ District Collector would play a key role towards the last mile implementation and monitoring of PMGDISHA Scheme. The implementation of the Scheme at the ground level would be done through the involvement of Training partners/Centres including CSCs duly affiliated with the CSC-SPV. The salient features of implementation framework are presented in the succeeding sections. 
The Scheme will be implemented by using the affiliated Training Partners/Training Centres as was done in NDLM/DISHA schemes. Efforts would be made to increase the number of training partners to around 2500 and the Training Centres (including CSCs) to about 2.5 Lakhs spread across the country. Accordingly, the physical delivery of digital literacy training would be carried out by various Training Partners/Centres duly affiliated with CSC-SPV as per approved norms. These would include CSCs, NIELIT Centres/accredited Centres, Adult Literacy Centres/schools implementing ICT@schools scheme under MHRD, IGNOU centres, NGOs involved in IT literacy, Rural Self-Employment Training Institutes, Industry partners, companies with CSR provisions, etc. 
Training Partners/Training Centres would be assigned with a specified area of operation and target preferably within the same state. The Training Partners/Training Centres would need to have basic facilities to conduct the training as per the accreditation norms prescribed by CSC-SPV.

Eligibility Criteria

  • Eligible Household: A household is defined as a unit comprising of Head of family, spouse, children and parents. All such households where none of the family member is digitally literate will be considered as eligible household under the Scheme.
  • Entry criteria
    • The beneficiary should be Digitally Illiterate
    • Only one person per eligible household would be considered for training
    • Age Group: 14 - 60 years
  • Priority would be given to
    • Non-smartphone users, Antyodaya households, college drop-outs, Participants of the adult literacy mission
    • Digitally illiterate school students from class 9th to 12th, provided facility of Computer/ICT Training is not available in their schools
  • Preference would be given to SC, ST, BPL, women, differently-abled persons and minorities
  • The identification of the beneficiaries would be carried out by CSC-SPV in active collaboration with DeGS, Gram Panchayats, and Block Development Officers. The list of such beneficiaries would be made available on the scheme portal.

Training Process

Learning Outcomes / Competency Standards:

  1. Understand the basics (terminology, navigation and functionality) of digital devices
  2. Use digital devices for accessing, creating, managing and sharing information
  3. Use the Internet to browse in an effective and responsible manner Use technology to communicate effectively
  4. Appreciate the role of digital technology in everyday life, in social life and at work
  5. Carry out cashless transactions using digital financial tools (USSD/ UPI/ eWallet/ AEPS/ Card/ PoS)
  6. Use Digital Locker
  7. Use online citizen centric services

The content generation / collation / management / aggregation - creation of content bank etc would be carried by CSC-SPV in consultation with various stakeholders as per the following:

  1. The content developed for the purpose of digital literacy training would be made available in 22 scheduled languages of India apart from English. A mobile 'app' would be made available in 22 scheduled languages so that training content can be downloaded and re-used as and when needed.
  2. For persons who cannot read and write, audio/visual/touch etc. based content would be developed. For those who can read and write, textual, structured, audio, video, and applications based content would be made available. Efforts would be made to design target beneficiaries specific contents with the use of local/localized resources.
  3. Top citizen centric schemes as indicated below are included as part of curriculum:
    • G2C Services- Caste certificate, Domicile certificate, Income Certificate
    • UIDAI Services
    • Banking Services
    • IRCTC- Railway reservation
    • Insurance
    • Telephone/data card Recharge
    • Election ID printing
    • Electricity- bill payment
    • Pan card
    • Passport
  4. As the thrust of the government is on promoting cashless transactions through mobile phones, the course content would also have emphasis on digital wallets, mobile banking, Unified Payments Interface (UPI), Unstructured Supplementary Service Data (USSD) and Aadhar Enabled Payment System (AEPS), PoS etc.
  5. Appropriate feedback from beneficiaries and trainers for content enhancement would be taken to modify the content as per the needs of beneficiaries.
  6. Emphasis would be given on use/operating of digital access device(computers, tablets, etc.) for navigating through various applications such as, opening internet browser, browse for information, search for information, listen to and watch audio and video, etc.
  7. Other digital literacy courses developed by various agencies in this field can also be considered for imparting digital literacy training.
  8. A Technical Committee setup by the CSC-SPV comprising of members drawn from NIELIT, IGNOU, NIOS, UNESCO, DEF, IT for Change, IIMC, INTEL, NASSCOM, NIIT, PMGDISHA partners, etc would ratify the contents. A Multilingual centralized pool of content relevant especially to rural masses would be created by CSC-SPV.

Broad Content outline:

Module Name
Introduction to Digital Devices
Operating Digital Devices
Introduction to the Internet
Communications using the Internet
Applications of Internet (include citizen-centric services; Use of digital financial tools for undertaking cashless transactions)
Total Duration : 20 Hrs

Assessment Process

After the completion of training, the trained candidates shall have to undergo a term-end online examination at a centre of the certifying agency.

The training would be imparted through modules covering various subjects under digital literacy. The details of the modules are as below:

Appreciation of Digital Literacy

Module Name
Introduction to Digital Devices
Operating Digital Devices
Introduction to the Internet
Communications using the Internet
Applications of Internet(include citizen-centric services; Use of digital financial tools for undertaking cashless transactions)

Total Duration: 20 Hrs

Questions for the assessment would be based on the modules covered. The number of questions and the time duration for the assessment would be:

25 questions, 60 minutes

Objective and True or False questions will be asked during the examination.

Dos & Don'ts for Examination under PMGDISHA


  • Training centres will nominate the Examination Centre Superintendent, who in turn shall be authorized to verify the candidates at the time of examination and in case of any malpractice including impersonation cases, that ES will be held responsible and CSC-SPV shall take necessary action against that centre.
  • A training centre can allocate more than one Superintendent at the training centres .The Superintendent should have basic computer knowledge. He can be a government teacher, Government officers or a member of Panchayat
  • The Superintendent must be present at all times during the examination of the candidates
  • All the examination candidates shall have carry their original Aadhaar Card and photo Identity card. No photo copy shall be accepted during the examination.
  • Make sure that the photo on the photo identity card is clear and visible to the proctor
  • During the examination the proctors ask for photo and photo identity card of the candidates which might not be clear. The proctors ask to resubmit the same again and again till picture & identity card is clear, this increases the waiting time. Hence, it would help if a clear photo and photo identity cards are submitted on the first go.
  • Candidates shall carry their ID proofs while appearing for examination as proctor can ask for their ID proofs any time during exam.
  • The examination system should be equipped with basic software and infrastructure i.e. Web camera, Biometric Device & Updated Java
  • The examination centre / training centre should be properly lit during the examination so that the face of the candidate is visible during the examination. Lighting by torches, candles etc will not be acceptable
  • The distance between candidate and screen should not be more than 1.5 meters.
  • Make sure that the internet is at a relatively high speed. Low internet speed may result in connection breaks asking for re- authentication of candidates increasing the wait time.


  • During examination, devices other than the webcam should not be connected with the computer.
  • Make sure the candidate does not have any electronic device and printed text materials.
  • Do not install any remotes sharing software in the examination systems. PMU can take actions against centres following such practices.
  • The candidate shall not open any other tab or website during the course of the examination. The examination will cancelled immediately in such cases.
  • Make sure the candidate does not press the submit button before completing the exams.
  • Don't move the camera away from the candidates face. It should be directly pointing at the candidate or else the examination shall be paused or cancelled.
  • No other person should be present in front of the camera other then the examination candidate. The examination will be cancelled.
  • The candidate is not to leave the computer for more than two or three minutes. The examination will be cancelled in this case.
  • In case of impersonation and forgery cases the training centre/ partner shall be blacklisted.
  • Do not disconnect the examination while the proctors are communicating with the candidate. In such case the examination will be cancelled and the centre/ superintendent shall be liable for further action against them.

Note: In case of repeated malpractices, forgery and cheating cases the centre/Superintendent/Partner shall be liable for any legal action to be taken by CSC SPV.

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